DRD Holdings, LLC (“DRD”), a Pennsylvania limited liability company, and its website presently located at www.pathwaytostay.com (“Website”), offer do-it-yourself U.S. immigration products that are designed to provide customers with general information pertaining to specific U.S. immigration forms, applications and procedures.
Certain non-personal information, including but not limited to the type of browser being used, its operating system and the User’s IP address, may be automatically recorded by the standard operation of the Website’s internet servers. This information can be used to help diagnose server problems, administer the Website and generally enhance the User’s online experience.
Personal Identifiable Information
Personally Identifiable Information (“PII”) is not automatically collected from the User’s visit to the Website, as a general policy. PII includes, without limitation: (i) contact data (such as a User’s first and last name, physical street address, city, state, zip code, phone number and email address), (ii) financial data (such as a User’s credit card number, expiration date, and verification code), (iii) demographic data (such as a User’s zip code and gender), and (iv) other legal data (such as a User’s social security number and other sensitive information necessary to complete and generate the proper documents).
However, DRD will collect and use PII about you to respond to your request for products or services offered through the Website. DRD will also collect this information in order to notify you about products, services, and other opportunities we think will be of interest to you. The information DRD collects may be from, (a) information provided by you when registering for a form service or product offered through the Website, for example, you will be required to submit personal information such as your name, address, email, and date of birth to verify your identity prior to establishing your account; (b) billing information, such as a credit card number, which is required to process the payment for the products or services you order from us; (c) other information we collect, such as the city of your birth and your mother’s maiden name, which is used to verify your identity in the event you forget your login information required for our online products or services; (d) information you provide DRD in response to our communications, for example, DRD may request that you provide your e-mail address so that we may send you notifications, alerts, special offers and newsletters; and/or (e) information that you provide to DRD through customer service correspondence and general feedback.
We will also collect certain information arising out of your use of the Website, or augment the data we collect with other information from other online or offline sources. DRD reserves the right to collect information about you and store it in connection with other online or offline information we may possess or obtain about you.
Please be advised that certain PII becomes public record upon the filing of certain documents with the appropriate government agency or court. Additionally, DRD may disclose a User’s information in special cases when DRD has reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with DRD’s rights or property, another User or anyone else that could be harmed by such activities. However DRD will not sell, lease or otherwise make available to any person or entity not authorized by or associated with DRD your PII.
Use of Your Data
Personal information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. DRD uses your personal information in the following ways: to create and maintain your account; to identify you as a user in our system; to operate, maintain, and improve our Website, Apps, and Services; to personalize and improve your experience; to send you administrative e-mail; to respond to your comments or inquiries; to send you surveys, promotional communications about our products and services with your permission; to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback with your permission.
Free “On-Ramp” Questionnaire
Information you provide during the Free On-Ramp Questionnaire will not be stored anywhere or distributed to any third party. It will only be used to determine whether or not you meet the requirements set forth by the USCIS to apply for the intended application.
If you do not wish to receive mailings regarding new offers, products or services offered by DRD, our partners or our affiliates, you may opt out by emailing a request to Customer Service at any time at firstname.lastname@example.org
Most web browsers are set to accept cookies by default. If you prefer, you can typically remove and reject cookies from our Site with your browser settings. If you remove or reject our cookies, it will affect how our Website and Services work for you.
You may also render some web beacons unusable by rejecting their associated cookies. If you choose to decline cookies, certain features of the Websites and Services that placed the cookie may not function properly or at all as a result.
Sharing of Information
DRD may share information about you with affiliated and non-affiliated third parties when you visit the Website or register for or purchase one of our products or services. This includes, without limitation, the following: (a) Vendors – We sometimes disclose the information we collect to companies that operate various services for us, such as marketing, distribution, advertising, or certain product functionalities; (b) Transferability of Information – In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your PII and any information you provide to us will likely be among the assets transferred; (c) As Permitted by Law – DRD may share your non-public PII and PII with non-affiliated third parties as permitted by law; and (d) Bankruptcy – if we file for bankruptcy, reorganization, insolvency, if a receiver is appointed over us, or an assignment for the benefit of creditors, or other applicable creditors rights laws, we may not be able to control how your PII is treated or used.
DRD may disclose the information that we collect to our affiliated companies from time to time for marketing purposes and to enhance our products or services to better suit your needs. When identifying methods of improving our products or services, or if we think a product or service may be of interest to you, we may extend select special offers of goods or services to you. If you would like to opt-out of receiving these offers, please refer to the “Opt-Out,” section above.
We may also share information about you in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company. In these circumstances, we will only share information with a company that has agreed to data privacy standards no less stringent than our own. In the event that information is shared in this manner, notice will be posted on our Site.
We may also transfer or share de-identified, so called “anonymized” information which has been encrypted or otherwise had those elements of personally identifiable information removed, and/or aggregated data, with other third parties for their own uses.
A cookie is a piece of data stored on a User’s hard drive that contains information about the User and that is used for record keeping purposes. Cookies enable DRD to track and target the interests of a User to enhance his or her experience on the Website. We may set and access cookies on your computer to provide you with customized content and to assist in providing the products that you have requested.
Most web browsers are initially set up to accept cookies; however, a User can reset his or her web browser to reject all cookies. If a User rejects the cookie, he or she may still use the Website, although some areas of the Website may have limited access.
Web Beacons are digital images we use to log information on our Website and in our emails. We use web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use web beacons to tell if you open or act on our emails.
Our Services may from time to time offer community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
You must be at least 18 years of age or the legal age to form a binding contract in your jurisdiction if that age is greater than 18 years of age in order to use the Website and/or its products and/or services. The Website is not intended for use by persons under the age of 18. DRD does not knowingly solicit personal information from such persons or send them requests for non-public personal information. If you are under the age of 18, you must not sending us any personal information or use our products or services.
We are required under the Children’s Online Privacy Protection Act (“COPPA”), with limited exceptions, to obtain verifiable parental consent in order to collect, use or disclose personal information from Children. COPPA severely restricts what information can be collected from Children. For this reason, Children are prohibited from using the Services. The Services are not directed at Children, and DRD does not knowingly collect any information from Children. If we learn that we have received any information from Children, we will use that information only to respond directly to that Child (or a parent or legal guardian) to inform him or her that he or she cannot use the Services and subsequently we will delete that information from our own servers. If you are a parent or legal guardian of a Child, you may, in compliance with the Terms of Service, use the Services on behalf of such Child. Any information that you provide while using the Services on behalf of your Child will be treated as Personal Information as otherwise provided herein.
Changes to Personal Information
You may change some of your personal information in your account by editing your profile within the Service. You may also request changes or deletions by e-mailing us at the e-mail address set forth below. We will respond to your request, when permitted by law, within 30 days. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may be unable to delete information that resides in our archives.
We maintain physical, electronic, and procedural safeguards designed to protect your nonpublic personal information. We restrict access to nonpublic personal information about you or your children (if applicable) to our employees who need to know that information in order to provide products or services to you, as well as to authorized third parties (as stated above). DRD protects your information over the internet by using a secure web server, which allows web browser programs (Netscape or Microsoft Internet Explorer) to interact with our web server via an encrypted session. DRD employs a Secure Sockets Layer (SSL) connection that provides an encrypted connection between your computer and DRD. The 128 bit encrypted connection scrambles ordinary text or data into cyphertext to safeguard sensitive information during its journey across the internet. The information is decrypted, or put back into a readable format, when it reaches its intended destination. Depending on which browser you use, you will know you are in secured area by “https” or a lock appearing in the lower right hand corner of your browser window. When you visit the Website, you may move in and out of secured areas. Anytime that you are on a page ordering products or services, or viewing your personal credit report, you will be in a secured area. Notwithstanding the forgoing, we will have no liability to a User or to any third party arising out of any loss, misuse, destruction, or alteration of a User’s information.
User’s Acceptance & Notification of Changes
DRD Holdings, LLC
3 N. Second Street; Suite 200
Philadelphia, PA 19106
Last Updated: November 6, 2015